Terms of service

OVERVIEW

Welcome to ŽENAA
This website is operated by ŽENAA. Throughout the site, the terms "we," "us," and "our" refer to ŽENAA. By accessing or using this website, including all information, tools, and services available from the site, you agree to be bound by the terms, conditions, policies, and notices set forth here.

By visiting our site and/or making a purchase, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service," "Terms"), including any additional terms and conditions or policies referenced herein and/or available via hyperlink. These Terms of Service apply to all users of the site, including without limitation, browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store will also be subject to these Terms. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for updates. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that enables us to sell products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and have given us consent to allow any minor dependents to use this site.
You may not use our products or services for any unlawful or unauthorized purpose, nor may you, in using the service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any viruses, worms, or any other destructive code.
A breach or violation of any of these Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason, at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and may involve (a) transmissions over various networks, and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service, use of the service, or access to the service, or any contact on the website through which the service is provided, without express written permission from us.
The headings in this agreement are for convenience only and will not affect the interpretation of these Terms.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information is not current and is provided for reference only. We reserve the right to modify the contents of this site at any time, but we are not obligated to update any information. You agree it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the service (or any part or content thereof) at any time without notice.
We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the service.

SECTION 5 - PRODUCTS OR SERVICES (If Applicable)

Certain products or services may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only in accordance with our Refund Policy.
We’ve made every effort to display the colors and images of our products as accurately as possible. However, we cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may do so on a case-by-case basis. We also reserve the right to limit quantities of any products or services we offer. All product descriptions and pricing are subject to change at any time without notice. We may discontinue any product at any time.
We do not warrant that the quality of any products, services, or other material purchased by you will meet your expectations, or that any errors in the service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, credit card, and/or orders using the same billing and/or shipping address.
If we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided.
You agree to provide current, complete, and accurate account information for all purchases made at our store. You agree to update your account information, including your email address, credit card numbers, and expiration dates, so we can complete your transactions and contact you as needed.
For more details, please review our Refund Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we do not monitor or control.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties, representations, or conditions of any kind. We shall not have any liability for your use of third-party tools.
Use of third-party tools is entirely at your own risk, and you should ensure that you are familiar with and agree to the terms of the relevant third-party provider(s).

SECTION 8 - THIRD-PARTY LINKS

Certain content, products, or services available through our service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for the content, accuracy, or any other aspect of third-party websites.
We are not liable for any harm or damages related to third-party purchases or use of third-party goods, services, or content.

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you send us specific submissions (e.g., contest entries) or unsolicited creative ideas, suggestions, proposals, or other materials (collectively, "comments"), you agree that we may, at any time, use, modify, distribute, or otherwise use such comments without any restriction.
We are not obligated to maintain any comments in confidence, to pay compensation for any comments, or to respond to any comments.
We may, but are not required to, monitor, edit, or remove content we determine to be unlawful or offensive. You are solely responsible for the accuracy and legality of the comments you post.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through our store is governed by our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be information on our site that contains errors or omissions related to product descriptions, pricing, promotions, or availability. We reserve the right to correct any errors or inaccuracies and to update information or cancel orders at any time without prior notice.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions outlined in the Terms of Service, you are prohibited from using the site or its content for any unlawful purpose or to solicit others to perform unlawful acts. You also agree not to transmit any malicious code or engage in any activities that could harm the service or website.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our service will be uninterrupted, error-free, or secure. The service and all products are provided "as is" and "as available."
We are not liable for any damages arising from your use of the service, including lost profits or data.

SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold harmless My Store, its affiliates, officers, employees, and agents from any claim or demand, including reasonable attorneys' fees, arising from your breach of these Terms or violation of any law or third-party rights.

 

SECTION 15 - SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain in effect.

SECTION 16 - TERMINATION

The rights and obligations of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or by ceasing to use our site.

If, in our sole judgment, you fail or we suspect that you have failed to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice. In such an event, you will remain liable for all amounts due up to and including the date of termination. We may also deny you access to our Services (or any part thereof) upon termination.

SECTION 17 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not be deemed a waiver of such right or provision.

These Terms of Service, along with any policies or operating rules posted by us on this site or in relation to the Services, constitute the entire agreement between you and us regarding your use of the Services. They supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us, including any previous versions of the Terms of Service.

Any ambiguities in the interpretation of these Terms of Service will not be construed against the drafting party.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Australia.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You may review the most current version of these Terms of Service at any time by visiting this page.

We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting updates or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to our website or Services following the posting of any changes to these Terms of Service will constitute your acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us at:

Email: info@zenaa.com.au